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CONTACT US

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Our customers are important to us. Our team will get to the bottom of your issue and help put things right. Please email us at support@pharmbiotics.co.uk or use our chat feature on the bottom right of your screen and we’ll get back to you as soon as we can.

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Delivery Queries

You can track the status of your order online once we've dispatched it and sent you an email with the tracking number. Simply click on the button below to enter your tracking number.

Track order

You may be able to make changes/cancel your order depending on the status of your order. To check the status of your oder please sign in to your account. You can also find information on returns here.

My Account 

Take photo and video of damage & send it to us at support@pharmbiotics.co.uk with details about the damage.

You can find information about our delivery here. You can also check out our FAQs and Frequently asked questions

Delivery info  Returns

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Refunds/Returns

If the products purchased are faulty, damaged or incorrect, we may offer you an exchange or refund as appropriate. Simply, send us an email at support@pharmbiotics.co.uk explaining the problem. Please note it may take up to 48 hours to resolve this issue, so please be patient. You can find out more information in our return policy. 

 Return Policy

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View or change orders

You can view your order your order online by visiting your My Account page or by simply clicking on the button below.

My Account

You can track the status of your order online once we've dispatched it and sent you an email with the tracking number. Simply click on the button below to enter your tracking number.

Track order

You may be able to make changes/cancel your order depending on the status of your order. To check the status of your order please sign in to your account or track it using the tracking number provided in the order dispatch email. You can also find information on returns here. Please note, we'll be unable to cancel any orders prior to dispatch & products must be returned to get a full refund.

My Account Returns

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All Other Enquires

Interested in stocking Pharm Biotics CBD in your store? Kindly, get in touch with us via our wholesale page. Simply, click on the button below and submit your enquiry using the wholesale form.

Pharm Biotics Wholesale

For all press related enquiries, please reach us at info@pharmbiotics.co.uk

We are always looking for likeminded individuals and organisations who are passionate about sharing the joy of CBD. Please see email management@pharmbiotics.com for further details . Benefits of joining this programme include:

  • The ability to work with UK’s premium CBD Brand
  • Free to Join
  • 30 Day Cookie Window
  • Competitive commission on sales, starts at 10%

Pharm Biotics Affiliate Program